A superior product is only as good as the company standing behind it. Legacy DCS strives to provide outstanding customer service during the sale, throughout construction and after the home is complete.
Legacy’s warranty program features:
When you contact us with a concern, you can expect us to respond promptly, research issues thoroughly and communicate with honesty
One year full service warranty on many of the vital components found throughout your peak performance home
Rest easy knowing that your roof is backed by a 5-year warranty
One-time courtesy touch up 6-months after closing to cover minor paint scuffs and fix minor wear and tear after move-in
Your peace of mind is our priority
Our expertly trained staff is standing by and ready to help with any warrant-able item in your new home that needs repair.
Legacy uses many reputable name brand manufacturers throughout each Peak Performance Home including Bosch, Delta, Shaw, Benjamin Moore, Daltile and more. In some cases the manufacturers warranty may exceed the Legacy DCS warranty. For your convenience, a comprehensive list has been placed in your Home Ownership Binder containing contact information for each manufacturer.
Our team wants to keep you informed during every step of the building process. That’s why we host multiple performance walks with our customers explaining each step of the construction process and educating on routine home maintenance. These performance walks include:
New Home Introduction Walk
A comprehensive copy of the full home warranty will be presented in the Home Ownership Binder provided during the New Home Introduction Walk.
At Legacy DCS our primary focus is customer satisfaction – not just for the moment, but for years to come. When you contact us with a concern, you can expect us to respond promptly, research issues thoroughly and communicate with honesty, candor and a commitment to fulfilling our obligations.